How It Works
Care that fits your life, in four simple steps
We connect you with licensed providers and partner pharmacies for treatment that is accessible, personalized, and delivered to your door.
The process
From consultation to your door
Complete your health assessment
Create a secure profile and share your goals and health history. Select your therapy and complete a short intake and checkout.
About 5–10 minutesPhysician review
A state-licensed provider reviews your information and prescribes a personalized plan when appropriate. A brief call may be required. If you are not eligible, your payment is refunded.
Typically within 1–2 business daysCompounded & dispensed
Your prescription is prepared by a licensed partner pharmacy and shipped discreetly to your door, with cold-chain packaging where needed.
Usually 2–10 business daysOngoing support
Get clear dosing guidance and follow-up throughout your protocol, with support whenever you have questions.
For the life of your programGood to know
What to expect
Eligibility
Available to adults 18 and older. A licensed provider determines clinical appropriateness, and availability may vary by state.
Timing & shipping
Most orders ship within 2–10 business days in discreet packaging, with cold-chain protection for temperature-sensitive items.
Ongoing support
Your care doesn’t stop at checkout — receive dosing guidance and follow-up throughout your protocol.
Privacy & discretion
Your health information is protected and handled with care, and shipments arrive in plain, discreet packaging.
Questions
Frequently asked
Do I need a prescription?
Yes. All LumeraMD therapies are prescription only. A licensed clinician reviews your intake and prescribes when clinically appropriate, and your medication is dispensed by a licensed pharmacy.
Will I need to speak with a provider?
Often your written intake is enough, but a provider may request a brief phone or video call to confirm your plan and ensure your safety.
What if I’m not eligible?
If a provider determines a therapy isn’t appropriate for you, you will not be charged for that medication, or your payment will be refunded.
How fast will my order arrive?
After approval, most orders are dispensed and shipped within 2–10 business days. Temperature-sensitive items ship with cold-chain packaging.
How are your products made?
Medications are compounded by licensed partner pharmacies and tested for identity, purity, and potency to support reliable, consistent dosing.
Important safety & legal information
LumeraMD products are available by prescription only and are intended for use by, or under the supervision of, licensed healthcare providers. These statements have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease. Information on this site is for educational purposes and is not medical advice. For human use under medical supervision only.